We will ship your item to you as quickly as possible, though please note there may be delays during peak sale periods. Generally, orders placed before 10am will ship that afternoon. Please be aware, MANNING CARTELL cannot be held liable for delays in shipping. MANNING CARTELL does not ship to P.O Boxes. Please see below the postage costs specific for your country.

Standard Post

Within Australia (except WA & NT ) • 16th December 2023

Western Australia • 13th December 2023

Northern Territory • 12th December 2023

Express Post

Within Australia (except WA & NT) • 19th December 2023

Western Australia • 18th December 2023

Northern Territory • 18th December 2023

Standard • Complimentary • 3 - 7 business days

Express • $15.00 • 1 - 3 business days

MANNING CARTELL offer a Click and Collect service which allows you to order online and pick up your purchase from a MANNING CARTELL boutique (Please note our Boutiques are located in Sydney, Melbourne and Perth). If your order is eligible for Click and Collect, this service will automatically show up as an option at the check out page. Our customer care team will send you a ‘Ready for Collection’ email when your order is ready to be collected. Please refer to our Boutiques Page for our store trading hours.

Fee • $25.00

MANNING CARTELL offer same day delivery in certain regions of Australia for orders placed before 10am AEST, Monday to Friday, excluding public holidays. If your order is eligible for same day delivery, this service will automatically show up as an option at the check out page. Same Day Delivery has a flat rate fee of $25.00. Your parcel will be delivered between 9am-5pm the same business day. To arrange this service or to find out more information, please call (02) 9557 7277.

All international orders are shipped Express with our service partner, DHL Express.

Complimentary Express shipping for all orders over $299AUD

Flat rate shipping fee $39AUD for orders under $299AUD

• 3 - 5 business days.

Complimentary Express shipping for all orders over $299AUD

Flat rate shipping fee $39AUD for orders under $299AUD

• 3 - 5 business days.

Shipping fee • $39.00

• 3 - 5 business days.

Orders shipped internationally may be subject to Customs and import duty fees in the destination country. MANNING CARTELL is not responsible for duties and taxes on international orders. Please contact your local customs office to confirm fees and information regarding import taxes prior to placing an order. If you have any questions regarding international orders, please contact customerrelations@manningcartell.com.au. Please note, online orders are not processed on Australian Public Holidays or over the weekends.

Please note MANNING CARTELL does not cover the cost of returns. International orders that have unpaid duties or taxes will be deducted from the refund amount.

We reserve the right to cancel or temporarily hold an order in the circumstance that we have sufficient grounds to believe that the order is fraudulent or has fraudulent characteristics. In such instances, we will attempt to make contact to the buyer using the email address and/or number provided at the time of the booking and request that a proof of identity be provided before releasing your order. In the event we are not able to make contact, or the information provided is not satisfactory, MANNING CARTELL have the right to cancel your order without notification.