Your cart

Your cart is empty

SHIPPING & DELIVERY

Delivery Times

We will ship your item to you as quickly as possible however, please note we're experiencing delays due to a high volume of orders. During this period, please allow an additional 1 - 3 business days for your order to be processed and fulfilled.

Be aware, MANNING CARTELL cannot be held liable for delays in shipping made by Couriers. MANNING CARTELL does not ship to P.O Boxes. Please see below the postage costs specific for your country.

Australia

Please note all standard and express domestic orders are processed via Auspost and will require signature on delivery.

Standard • Complimentary • 3 - 7 business days arrival

Express • $15.00 • 1 - 3 business days arrival

*Timings can vary for WA and NT.

Click & Collect

MANNING CARTELL offer a Click and Collect service which allows you to order online and pick up your purchase from a MANNING CARTELL boutique (Please note our Boutiques are located in Sydney, Melbourne and Perth). If your order is eligible for Click and Collect, this service will automatically show up as an option at the check out page. Our customer care team will send you a ‘Ready for Collection’ email when your order is ready to be collected. Please refer to our Boutiques Page for our store trading hours.

Same Day Delivery

Fee • $25.00


MANNING CARTELL offer same day delivery in certain regions of Australia for orders placed before 10am AEST, Monday to Friday, excluding public holidays. If your order is eligible for same day delivery, this service will automatically show up as an option at the check out page. Same Day Delivery has a flat rate fee of $25.00. Your parcel will be delivered between 9am-5pm the same business day. To arrange this service or to find out more information, please call (02) 9557 7277.

international

All international orders are shipped Express with our service partner, DHL Express.

New Zealand

Complimentary Express shipping for all orders over $299AUD


Flat rate shipping fee $39AUD for orders under $299AUD


• 3 - 5 business days.

United States

Complimentary Express shipping for all orders over $299AUD

Flat rate shipping fee $39AUD for orders under $299AUD

• 3 - 5 business days.

International

Shipping fee • $39.00

• 3 - 5 business days.

cUSTOMS & IMPORT DUTY FEES

Orders shipped internationally may be subject to Customs and import duty fees in the destination country. MANNING CARTELL is not responsible for duties and taxes on international orders. Please contact your local customs office to confirm fees and information regarding import taxes prior to placing an order. If you have any questions regarding international orders, please contact customerrelations@manningcartell.com.au. Please note, online orders are not processed on Australian Public Holidays or over the weekends.

Please note MANNING CARTELL does not cover the cost of returns. International orders that have unpaid duties or taxes will be deducted from the refund amount.

FRAUDULENT ORDERS

We reserve the right to cancel or temporarily hold an order in the circumstance that we have sufficient grounds to believe that the order is fraudulent or has fraudulent characteristics. In such instances, we will attempt to make contact to the buyer using the email address and/or number provided at the time of the booking and request that a proof of identity be provided before releasing your order. In the event we are not able to make contact, or the information provided is not satisfactory, MANNING CARTELL have the right to cancel your order without notification.

PACKAGING

As a company we are taking steps to reduce our ecological footprint as a business and all orders both online and at our Boutiques will be wrapped in sustainable packaging. Our new packaging is made from 50% post consumer waste and the other 50% consists of soy based inks & non solvent water based adhesive glue. 100% biodegradable, compostable and recyclable.

If you would like gift wrapping please email customerrelations@manningcartell.com.au with your order number.