Shipping

POSTAGE COSTS & DELIVERY TIMES

We will ship your item to you as quickly as possible, though please note there may be delays during peak sale periods. Generally, orders placed before 10am will ship that afternoon. 

DOMESTIC 

Standard shipping is free for all orders over $300 within Australia. All domestic orders are shipped with Australia Post. Please note the following estimated delivery timelines and costs:

Domestic - Standard $10.00 (or free with orders over $300)
3 - 7 business days 

Domestic - Express $15.00
1 - 3 business days

Domestic – Same Day Delivery
Manning Cartell offer same day delivery in certain regions of Australia for orders placed before 2pm AEST. To arrange this service or to find out more information, please call (02) 9557 7277.

Please be aware, Manning Cartell cannot be held liable for delays in shipping.

INTERNATIONAL 

All International orders are shipped with our service partner, DHL. Estimated delivery timeline for DHL is 3-5 days and international postage is $40.00.

CUSTOMS & IMPORT DUTY FEES

Orders shipped internationally may be subject to Customs and import duty fees in the destination country. Manning Cartell is not responsible for duties and taxes on international orders. Please contact your local customs office to confirm fees and information regarding import taxes prior to placing an order. 

If you have any questions regarding international orders, please contact customerrelations@manningcartell.com.au.

Please note, online orders are not processed on Australian Public Holidays or over the weekends.

 FRADULENT ORERDERS 

We reserve the right to cancel or temporarily hold an order in the circumstance that we have sufficient grounds to believe that the order is fraudulent or has fraudulent characteristics. In such instances, we will attempt to make contact to the buyer using the email address and/or number provided at the time of the booking and request that a proof of identity be provided before releasing your order. In the event we are not able to make contact, or the information provided is not satisfactory, Manning Cartell have the right to cancel your order without notification.